ALEXIA, Kenny Ryans. PENGARUH IMPLEMENTASI CHATBOT BERBASIS KECERDASAN BUATAN (AI) TERHADAP KEPUASAN PELANGGAN DI INDUSTRI RITEL DARING. AIRA (Artificial Intelligence Research and Applied Learning), [S. l.], v. 3, n. 1, p. 18–32, 2024. DOI: 10.1234/aira.v3i1.64. Disponível em: https://journal.dinamikapublika.id/index.php/AIRA/article/view/64. Acesso em: 25 sep. 2025.