WINATA, Vannes; ROLANDO, Benediktus. HOW SERVICE EXPERIENCE SHAPES CUSTOMER LOYALTY IN MODERN RETAIL: AN ANALYSIS OF THE LITERATURE. LOGIS (Logistics, Operations and Global Integration Studies), [S. l.], v. 1, n. 1, p. 24–36, 2025. Disponível em: https://journal.dinamikapublika.id/index.php/LOGIS/article/view/120. Acesso em: 7 feb. 2026.